The Fleet

Our Luxury Fleet: Mercedes, BMW, Alphard & Sprinter

A curated set of premium-segment passenger vehicles, no older than four model years, maintained to manufacturer-specified service intervals.

In Short

The Bali Luxury Fleet covers European executive sedans (Mercedes-Benz S-Class, E-Class, BMW 7 Series), luxury SUVs (BMW X7, Mercedes GLS), Japanese executive MPVs (Toyota Alphard, Vellfire), and full-size vans (Mercedes Sprinter, Toyota HiAce). Every unit is daily-detailed and retired at 60,000 km or four model years, whichever comes first.

01 Chapter

Maintenance & hygiene protocol

Every vehicle is detailed daily with hospital-grade cabin sanitiser fogging. Engine oil is changed at 5,000 km regardless of OEM recommendation, brake pads inspected weekly, and tyres rotated every 10,000 km. A 30-minute reset window separates every airport run.

Any unit is retired at 60,000 km or four model years — whichever occurs first.

02 Chapter

Driver standards

Every chauffeur holds the SIM A Umum (Indonesian commercial passenger licence), with a minimum five-year professional driving record and annual defensive-driving recertification. English proficiency is verified to a minimum CEFR B2 level, and each driver is paid above-market base wages with a transparent gratuity baseline.

Pre-shift briefings cover local road closures, ceremonial Hindu processions, and weather warnings — so your route is adjusted before you leave the resort.

Specifications

A vehicle for every passenger profile

Detailed specs for each vehicle class — pick the right one for your party size, luggage, and itinerary.

Mercedes-Benz S-Class (W223)
01

Mercedes-Benz S-Class (W223)

The quietest cabin in the fleet

A 3.0L inline-six with EQ Boost mild-hybrid producing 367 hp combined, AIRMATIC air suspension, and a Burmester 3D surround cabin tuned to a 58–62 dB highway cruise. The default choice for couples on long-haul recovery to The Apurva Kempinski, Bulgari, Aman, Mandapa, Capella, or Four Seasons Sayan.

Engine
3.0L I6 mild-hybrid, 367 hp
Suspension
AIRMATIC adaptive air suspension
Cabin / Audio
58–62 dB · Burmester 3D
Luggage
2 large + 2 carry-on
Seating
5 passengers
Recommended
DPS → Seminyak / Nusa Dua, couples
BMW 330i Blue
02

BMW 330i Blue

Executive lounge with SUV ride height

A 3.0L turbocharged inline-six with 48V mild-hybrid producing 380 hp, xDrive intelligent all-wheel drive, Bowers & Wilkins Diamond surround audio, and four-zone climate. The middle path for active itineraries with multiple stops or families of three.

Engine
3.0L I6 turbo + 48V, 380 hp
Suspension
xDrive AWD
Cabin / Audio
B&W Diamond surround
Luggage
3 large (third row folded)
Seating
Up to 5 + 3 row option
Recommended
Active families, cross-island routes
Toyota Alphard Executive Lounge
03

Toyota Alphard Executive Lounge

The Bali concierge default

A 2.5L Atkinson-cycle hybrid delivering 215 hp combined and 18 km/L. Twin second-row captain chairs with footrest, third-row bench, twin electric sliding doors, 14-speaker JBL audio, and dual rear ceiling vents. Preferred by concierges at The Mulia, Ritz-Carlton, and Capella.

Engine
2.5L hybrid, 215 hp
Suspension
Standard suspension, raised cabin
Cabin / Audio
14-speaker JBL premium
Luggage
4 large + 3 carry-on
Seating
5 passengers (captain chairs)
Recommended
Families of 3–5, multi-day retainers
Rolls Royce Ghost
04

Rolls Royce Ghost

The Luxury One

Known for its elegant design and optimal comfort, the Rolls Royce Ghost is perfect for both business and leisure travel in Bali.

Engine
3.0L V6 turbo-diesel, 190 hp
Suspension
RWD long-wheelbase
Cabin / Audio
Secondary AC + 220V outlets
Luggage
4 Suitcases
Seating
5 passengers
Recommended
Weddings, corporate groups, golf
Good to Know

Fleet FAQ

01 How far in advance should I book the S-Class or X7?

Seven days during high season (June–August, December–January). Last-minute bookings inside 12 hours are accepted subject to dispatch reserve capacity.

02 Is the Alphard a sufficient luxury vehicle?

Yes. It is the default Bali concierge vehicle at The Mulia, Ritz-Carlton, and Capella for families of three to five — combining executive-lounge seating with the practicality of a high cabin and electric sliding doors.

03 Do you offer Mercedes V-Class as well?

Yes, on request. The V-Class sits between Alphard and Sprinter in size and is well suited to families of four with elevated luggage volume or short Bali stays where one vehicle covers both transfers and day tours.

Ready When You Are

Find the Right Vehicle for Your Trip

Share your group size, luggage volume, and itinerary — our concierge will match the right vehicle to your trip.