Every question we get asked about Bali transfers — answered honestly, by the operator.
A Luxury Transfer Bali service is a private, fully chauffeured ground-transport service performed in a premium-segment vehicle. Mercedes-Benz, BMW, and Toyota Alphard options come with English-speaking drivers, airport meet-and-greet, bottled water, cold towels, and child seats — all included.
Toyota Alphard and Mercedes Sprinter inside 24–48 hours; Mercedes S-Class or BMW X7 with 7 days’ notice; 14 days is safer during high season (June–August, December–January). Last-minute bookings within 12 hours are accepted subject to dispatch reserve capacity.
We automatically adjust for delays of up to four hours at no extra cost. The driver arrives at the arrivals gate 30 minutes before the revised landing time. Share your updated ETA via WhatsApp.
Cash in USD or IDR, an in-vehicle card terminal (3% fee), or advance bank transfer for corporate accounts. Cryptocurrency is not accepted.
Yes. Rear-facing infant capsule (0–13 kg), forward-facing convertible seat (9–25 kg), and high-back booster (15–36 kg) are included at no charge when reserved with your booking.
Free up to 24 hours before pickup. A 25% charge applies for cancellations within 12–24 hours, 50% within 12 hours or for a no-show.
Dispatch is 24/7; the reservations desk is open 08:00–22:00 WITA daily.
Up to six passengers comfortably. The Alphard can also carry up to three child seats simultaneously across the captain chairs and third-row bench.
No. There are no surcharges for pre-dawn or late-night arrivals. Original quotes are honored as long as the flight is not more than four hours delayed.
A 10-hour day with 100 km within South Bali is our standard minimum. Longer days, additional kilometres, and overnight stays are quoted on request.
Yes — we arrange the door-to-port chauffeur, fast-boat ticket, and Nusa Penida ground transport as a single concierge package. Send dates and group size for a tailored quote.
Send it on WhatsApp — the concierge replies within two business hours. We will add the answer to this page for the next traveler.
